9 Things You Must Do After You Launch Your New Website

1.  Install visitor recording & heatmap tools to understand visitor behavior

Install a visitor recording software like HotJar, Crazy Egg or a similar service then watch how customers use the site and learn what they want.  Study how to improve your site, review heat maps to see which specific areas of the pages are being ignored and seen and work to improve your site.

visitor recording software

2. Test all forms, phone numbers, and booking engines

Do each of your lead generation forms go to the correct person in your organization?  Do you have a system of checks and balances in place to ensure that all leads are received and responded to?  Make sure you test your forms at least every month.  Test your embedded booking engine or donate forms or any third party vendor lead forms to ensure that their emails are getting to the intended recipient.  If you change your email addresses or have a change in staff, make sure you alert your webmaster.

lead generation form optimization and testing

3. Does your Reservation Program reflect the new brand?

Does your Reservation Program reflect the new brand (if not resend them the booking engine headers, footers, and CSS? Act like a customer and go through your reservation process, are the photos all there, is it easy to compare rooms visually by price and # accommodated? Unfortunately, this is usually out of the hands of your webmaster and will need to be done directly by the hotel with your online booking system provider. An easy-to-use reservation system is a key to more direct bookings.  Ask your webmaster to critique your reservation or e-commerce checkout process then bring those results to your provider to improve the user experience for your site visitors and you will increase your revenue.

booking engines for hotels

4. Check your Google Analytics and Screaming Frog

Check your Google Analytics year over year, month over month, did your pageviews improve, time on site, visitors to the site, how is your bounce rate.  Review Google Webmaster Tools for critical issue alerts on your website. Review your organic keyword placement, where your traffic is coming from and learn what is working and what is not.  You can even review how visitors are traveling through the site and where they exit.  Launching the website is not the end of your work, it’s the beginning.  Make sure your webmaster checks Screaming Frog to ensure that any and all pages are properly redirected.

screen shot of a Google Analytics dashboard

5. Check your site speed

Check your site speed, optimize images again and look for ways to continually improve your load speed.  Are you on a CDN?  If your site speed isn’t up to par this might be a great option.

Site Speed Optimization

6.  Consider Live Chat

If you don’t have Live Chat, add it, you’ll find out how to improve your website very quickly and learn what travelers or your customers need to know to convince them to book or buy.

live chat

7.  Get the Word Out!

Announce your new site on Google Plus, Twitter, Facebook or whatever social media that you use.  Have your internet marketing  company write about the new site, do a case study on your fabulous results and post a blog about it.

web design case study

9.  Hire Mannix Marketing for your digital marketing

Yes, your site is not complete when you launch your new web design, to really grow your business, you need digital marketing services.  Yes, you can afford this! Let’s chat.

About Sara Mannix

Sara Mannix is the CEO of Mannix Marketing, Inc., a Digital Marketing Agency headquartered in Glens Falls, NY. She founded Mannix Marketing in 1996 with a goal to get clients "found" on the web through organic Search Engine Optimization (SEO). The company now serves over 1500 clients worldwide and employs a team of nearly 30 specialists, still operating under the tagline "We Get You Found On The Web." This multifaceted company is an industry leader, specializing in organic SEO, Conversion Rate Optimization, SEO-friendly Website Design, Online Advertising, Social Media and more. Mannix Marketing also has one of the largest portfolios of tourism and city guides in Upstate New York. These guides, which include Albany.com, Saratoga.com, LakeGeorge.com, GlensFallsRegion.com, CliftonPark.com and Adirondack.net, reach over 10 million visitors a year. Corresponding social media profiles for the region extend this reach to millions more on Facebook, Twitter, Pinterest, LinkedIn, YouTube and more.