Learn how to whitelist a domain to avoid losing leads to your spam filter.

What is “whitelisting”?

Whitelisting is identifying certain email addresses or domains as “safe.” This means that your spam filter won’t reject emails from those specific addresses, and won’t hide them from you. A whitelist may also be called a “safe list” or a “safe senders list” depending on your email provider, but these all have the same purpose.

Why should I whitelist?

When you get a lead through a microsite on one of Mannix Marketing’s regional guides (ASaratogaWedding.com, LakeGeorge.com, etc.), you will receive an email from [email protected] alerting you about this lead. If [email protected] has not been added to your whitelist, this notification email could be blocked, meaning you won’t be aware of the new lead. If you add [email protected] to your whitelist, it will ensure that you always get your leads sent directly to your inbox without them becoming trapped in your spam filter.

How do I add a sender to my whitelist?

See below for instructions on how to whitelist a sender based on your email platform.

Gmail

  1. Open an email from the sender that you want to whitelist.
  2. Click on the little down-pointing-triangle-arrow next to “reply.”
  3. Click Add [no-reply-portals] to contacts list to finish.

Yahoo! Mail

  1. Open the email message from the sender you want to add to your address book.
  2. Click Add to contacts next to [no-reply-portals].
  3. On the Add Contact popup, add additional information if needed.
  4. Click Save to finish.

Outlook 2010

  1. Click the Home tab.
  2. Click Junk.
  3. Click Junk E-mail Options.
  4. Click Safe Senders.
  5. Click Add.
  6. Enter [[email protected]] and additional information if you wish.
  7. Click OK to finish.

Mac Mail

  1. Click Address Book.
  2. Click File.
  3. Click New Card.
  4. Enter [[email protected]] and additional information if you wish.
  5. Click Edit to finish

iOS Devices – iPad, iPhone, iPod Touch

  1. On any message, tap the sender and add to either a new contact or an existing contact.

Android Devices – Samsung, Google Nexus, others

  1. In the default email client, touch the picture of the sender.
  2. Click OK to add to contacts.

Mobile.me

  1. Click [[email protected]] in the header of the message you’re viewing.
  2. Click Add to finish.

Comcast

  1. Click Preferences from the menu.
  2. Click Restrict Incoming Email.
  3. Click Yes to Enable Email Controls.
  4. Click Allow email from addresses listed below.
  5. Enter the email [[email protected]} you want to whitelist.
  6. Click Add.
  7. Click Update to finish.

Mozilla Thunderbird for PC

  1. Click Address Book.
  2. Make sure Personal Address Book is highlighted.
  3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
  4. Under Contact, enter [[email protected]] and additional information if you wish.
  5. Click OK to finish.

Mozilla Thunderbird for Mac

  1. Click Address Book.
  2. Make sure Personal Address Book is highlighted.
  3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
  4. Under Contact, enter [[email protected]] and additional information if you wish.
  5. Click OK to finish

AOL Mail

  1. Click Contacts in the right toolbar.
  2. Click Add Contact.
  3. Enter [[email protected]] and additional information if you wish.
  4. Click Add Contact button in the popup to finish.

Earthlink

  1. Click Address Book.
  2. Click Add Contact.
  3. Save [email protected] as a contact.
  4. Click save.

NetZero

  1. Click the Address Book tab on the top menu bar.
  2. Click Contacts.
  3. Click Add Contact.
  4. Enter [[email protected]] and additional information if you wish.
  5. Click Save to finish.

Windows Live Hotmail

  1. Open an email from the sender that you want to whitelist.
  2. Click Add to contacts next to [[email protected]] to finish.

Outlook 2007

  1. Right-click on the email you received (in the list of emails).
  2. Click Junk E-mail.
  3. Click Add Sender to Safe Senders List to finish.

Outlook 2003

  1. Open the email message from the sender you want to add to your address book.
  2. Right-click Click here to download images in the gray bar at the top of the message.
  3. Click Add Sender to Senders Safe List to finish.

Be sure to follow the above instructions and add [email protected] to your whitelist, safe list, or safe senders list today!

About Sara Mannix

Sara Mannix is the CEO of Mannix Marketing, Inc., a Digital Marketing Agency headquartered in Glens Falls, NY. She founded Mannix Marketing in 1996 with a goal to get clients "found" on the web through organic Search Engine Optimization (SEO). The company now serves over 1500 clients worldwide and employs a team of over 30 specialists, still operating under the tagline "We Get You Found On The Web." This multifaceted company is an industry leader, specializing in organic SEO, Link Earning, SEO-friendly Website Design, Online Advertising, Social Media and more. Mannix Marketing also has one of the largest portfolios of tourism and city guides in Upstate New York. These guides, which include Albany.com, Saratoga.com, LakeGeorge.com, GlensFallsRegion.com, CliftonPark.com and Adirondack.net, reach over 10 million visitors a year. Corresponding social media profiles for the region extend this reach to millions more on Facebook, Twitter, Pinterest, LinkedIn, YouTube and more.